Working on busy helpdesk and handling incoming calls and email from clients.
General
If telephone work and organisation are two of your main skills then this role for a HelpDesk Assistant is right for you, no two days will be the same in this job.
My client in St. Ives is looking for Helpdesk Assistant to join their team on a permanent basis to provide a central point of contact for all clients & departments to request maintenance repairs and other works and to query progress on jobs.
Key result areas/Key task/Main Duties
Chasing all sub-contractors and clear sub-contractors reminders on a daily basis.
Go through monthly sub-contractors planned maintenance jobs and book in visits with sub-contractor/sites.
Sheridan ward is delighted to be working closely with a brilliant and fast growing company in the Watford area, they are looking to bring on board a new Help Desk Administrator!
They are looking for someone who has previous admin experience, as well as someone who has previous experience scheduling out engineers!
They have a lovely and friendly team who all help out and support each other when needed!