They are looking for a talented Senior IT Service Desk Analyst to join their existing dynamic team and play a key role in maintaining their IT infrastructure and ensuring our users have the best possible experience.
Pertemps are supporting a forward-thinking organisation based in Coleshill ( Midlands) who due to internal promotion are now looking for a Senior IT Service desk Analyst on a full-time permanent basis.
Role Overview
The Senior Service Desk Analyst is responsible for the day-to-day operations of the Service Desk.
You will play a key role in providing IT Support across the business.
An exciting opportunity for someone looking to build a career in IT has arisen to join a global organisation based in High Wycombe.
An enthusiastic team player, who can work towards ensuring customers, internal and external have the best experience possible using the company's products and services.
You will play a key role in providing IT Support across the business.
An exciting opportunity for someone looking to build a career in IT has arisen to join a global organisation based in High Wycombe.
An enthusiastic team player, who can work towards ensuring customers, internal and external have the best experience possible using the company's products and services.
Posted by Trinity Resource Solutions • £28K/yr to £30K/yr
General
We are looking for a German speaking 1st Line Technical Support Analyst to provide excellent technical support, customer service and advice on all technology related issues for our client retail businesses across Europe and the UK
You will be accountable for
Escalating hardware related issues to vendors and Point Of Sale software issues.
Providing technical support to European and UK bsuinesses, Field Consultants, retail staff via phone or email as first point of contact, escalating complex technical/digital issues to senior team members as in when required.
We have the perfect opportunity for a fluent German speaker with an interest in technology to join our client's organisation and their expanding helpdesk based in High Wycombe.
Do you thrive on providing excellent customer service and support?
Turn IT on are looking for an enthusiastic, self-motivated and talented 2nd line Support Consultant to join our Service Desk team based at our Princes Risborough office.
As a 2nd Line Support Consultant, you will provide technical support to our school users remotely.
Your role involves working within our escalation process, supporting 1st line team members, and ensuring timely resolution of tickets.
This is NOT a call centre role and you will get only 10-12 calls a day .
The job hybrid with 3 days in the office a week and you will be supporting restaurants across the DACH region with any help that they may need to set up training etc .
This is a lovely BILINGUAL GERMAN/ENGLISH customer care role in which you will use your fluent GERMAN to support restaurant & hotel clients.