The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service / support provider has a great opportunity in a truly amazing office for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal / external customers, IT services and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £28,000 (DOE) -Brighouse, West Yorkshire,
Posted by Key Appointments (UK) Ltd • £25K/yr to £29K/yr
General
Are you an IT Service Desk Administrator capable of enhancing and optimising existing processes, particularly within the Jira platform, through automation to enhance efficiency and productivity across an organisation?
Key to the IT Service Desk Administrator role will be fostering collaboration within an IT team and providing excellent customer service.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
We are looking for an enthusiastic and motivated IT Support Assistant to join our team as part of an IT Level 3 Apprenticeship programme.
About A.S.E Computer Services: A.S.E Computer Services is a leading IT services provider, specialising in delivering high-quality managed services and IT solutions to businesses across the UK.
We are known for our customer-centric approach and commitment to technical excellence.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service provider has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal and external customers and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire,
We are recruiting on behalf of our key client based in Dewsbury who are looking for a Customer Service Administrator to join their dedicated team on a permanent basis.
This role is crucial in providing first-class support and guidance to individuals seeking information and assistance.
The ideal candidate will be the first point of contact, ensuring that all inquiries are handled with the utmost professionalism and care.