Our team of Clinical Assistants support our services through regular liaison with patients, customers, and treatment providers, via phone, email, and text message.
The role provides exposure to case management processes and incorporates some customer experience support, through dealing with incoming complaints and feedback from patients and/or customers.
This role will therefore suit individuals with excellent verbal and written communication skills, great attention to detail and those who are able to organise their time effectively to manage competing and often changing priorities.
As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.
Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.
ABOUT THE ROLE (please note this role does NOT offer sponsorship)
As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.
In this varied role, we'll need you to answer the phone, handle our files and support our managers.
You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different.
As a Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.
The role of Laundry Assistant involves sorting, washing, drying, ironing and contributing to the overall look and feel of the home.
By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at home.