____________________
_______________________
______________________
________________________
_____________________
______________________
_____________________
________________________
______________________
______________________
Location: Alfreton (DE55 4QJ) Contract type: Full time Hours: 37.5 hours per week, Monday to Friday Salary: £24,322 per annum starting, plus 22 days holiday rising and bank holidays, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job Relationships mean everything to us, and this one is particularly special. You'll have an important part to play in healthcare success for the NHS Supply Chain. Unipart as its logistics partner works with over 800 suppliers, delivering 4.5 million orders a year to Trusts nationally, as well as providing a home delivery service to private individuals and care homes. Here at Unipart we don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart's From Gate to Great' training and development program. As an office based Customer Service Advisor you'll work as part of Unipart's Customer Support Services Team delivering great customer service. As part of your key responsibilities you'll: Receive and record in a precise manner, onto a call management system, internal and external enquiries resulting from the services provided by the NHS Supply Chain. Ensure that all enquiries and problems are answered promptly, investigated and resolved, within the Customer Service guidelines Make decisions on and process customer requests for direct issues of stock, urgent orders by liaising with all associated departments. Liaise with customers and manage return requests, making decisions on the timescale, value, suitability, and possible reallocation of the same, within Customer Service guidelines. Investigate missing orders and where necessary authorise customer credits' within a given limit. Develop the relationship and lines of communication between NHS Supply Chain and customers. Advise customers of suitable alternative products and place orders where necessary on their behalf. About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Customer Service experience in a office/team environment (Desirable) Strong planning, organising and time management skills Excellent written and verbal communication skills Customer focus Eye for detail Strong Team Player Committed to achieving team objectives Self-motivated Keen to learn in an ever-changing environment Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day. You may have experience in the following: Customer Support Advisor, Customer Care Representative, Client Service Specialist, Customer Relations Associate, or Service Desk Analyst, etc. REF-213 610
Diabetes Practitioner Xyla Health & Wellbeing (part of Acacium Group) Field based covering Chesterfield, Alfreton and Derby Permanent, Flexible 0-Hour Contract Salary: £11.39 per hour (admin rate), £15.18 (1-1 session) plus mileage Unlock your potential: Part of Acacium Group, Xyla Health & Wellbeing is a dynamic, and accomplished organisation dedicated to making the UK's local and workplace communities healthier. Working with local authorities, ICB's, NHS England and employers, we design, implement and evaluate innovative health and wellbeing services that will result in long-term health benefits through sustained behaviour change. As a Diabetes Practitioner you will be coaching service users on the Type 2 Diabetes Remission program, delivering 1-1 coaching via face to face sessions. A Key focus will be to encourage and help service users to make behavioural changes, set healthy lifestyle goals and complete the programme, assisting them to overcome potential barriers that they are facing. We care passionately about people and their health and all our interactions reflect this. We achieve lasting results through our positive, personable approach, firmly backed up by clinical expertise. Every day you will... Work closely with service users throughout the programme delivering a first class service and knowledge Conduct 1-1 coaching sessions to service users across your allocated areas, often taking measurements such as weight, blood glucose and blood pressure. Maintain data monitoring records of all service users and ensure that this is handled with the greatest care Support the service user engagement strategy to ensure adherence to the programme and minimise drop-outs What's in it for you? Opportunities to enhance your experience and skillset within a global organisation made up of 20 different brands all designed to make a difference to people's lives Endless Learning & Development opportunities including fully funded qualifications Gym flex- discounted gym memberships, UK-wide! Rewards portal offering discounts on shops, restaurants, bars and cinemas Paid working travel expenses Regular events & incentives 2 paid charity days a year Free flu vaccinations Health Assessments and Dental Insurance Pension scheme matched up to 5% Join us and make a difference! If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner. We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence. Join us and play a key part of shaping the future of society and improving people's lives! To thrive in this role, you must have... Minimum of undergrad Degree in Nutrition or Health Related Science (Sports/Exercise Science/Health Psychology OR experience in personal training with a level 2/3 PT qualification A full UK driving license and access to your own vehicle Availability to work a minimum of 3 days per week, with some flexibility to cover occasional evenings and weekends Our inclusion commitment: We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.