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Enabling Support Worker Job Type: Full Time Location: Bromley Salary: £12.00 per hour Would you enjoy working in Social Care? Do you have the values, passion and empathy they are looking for? Next Steps is a fast growing Day provision providing support for young people with Physical and multiple learning disabilities. They are seeking both Full and Part time Enabling Support Workers who are creative, enthusiastic high energy and have a passion for working with our young adults. This role involves supporting and enabling our young people to actively engage in activities, social inclusion and lifestyle learning whilst having fun. The role also includes personal care including moving and handling. Knowledge and experience in PMLD; complex needs, Gastro and medication administration would be a benefit to this position but not essential as training will be given as part of your personal development. What is essential is that you have a willingness and commitment to learn. The Role To provide the highest standards of day to day support to the people we support. To create an environment that enables the people we support to prioritise wellbeing and community connections in ways that allow for the best possible quality of life. To enable each individual to make informed choices aimed at flourishing and fulfilled lives based on personal choice. Key Responsibilities Provide support and encouragement to people they support, by taking direction from both the person supported and the person centred support plan. Enable and encourage the people they support to consider and prioritise their well-being based on their personal choice. Enable the people we support to access the community and build and maintain friendships. Enable and encourage the people they support achieve their personal goals and pursue social or recreational activities. To maintain accurate records while at work in line with the services requirements. To enable the people they support to manage risks effectively including positive risks. Enable and support people using their services as required with personal care promoting dignity and respect at all times. To enable the people they support to maintain and build relationships with family, friends and the local community. To support and enable the person supported to look after their home. To enable or assist the people they support with their medication. Skills and Qualifications Basic numeracy and money management abilities. Good communication skills. Clear English writing skills to understand and update care & medication records. Basic computer skills. Ability to understand varying needs and requirements of people with disabilities. Understand the importance of confidentiality and health & safety of the people they support. Understand the importance of cleanliness and hygiene. Knowledge of the challenges people with a disability face. Understanding the principles of person-centred, enabling practice. Willingness to work with people with who have a disability. Experience or ability to patiently communicate with the people they support and build positive working relationship. Ability to multi task. Recognise barriers to effective communication and be aware of ways to reduce them Understand and able to explain confidentiality in the workplace Understand the need to ensure individuals are treated fairly and with respect Understand what is meant by diversity and discrimination and be aware of how you can ensure that your own practices are inclusive and respects the beliefs, culture, values and preferences of individuals Medication administration or willingness to undertake training Benefits Effective induction and Training in your new role. The opportunity to develop and grow into a subject matter expert through a defined career pathway. You can join the academy and be supported to achieve a nationally recognised qualification that align with your role and our strategic aims. A generous Annual Leave and Pension. Access to their Employee Assistance Programme. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website where you can complete your application. The organisation is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. The organisation is committed to the Disability Confident Scheme and to equal opportunities therefore they welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Support Worker - Supported Living / Mental Health - £25k to £27k allowances excellent benefits - SE London This is an opportunity for an experienced Support Worker to join a not-for-profit organisation that provides supported living and supported housing services for vulnerable individuals who have experienced social exclusion, disadvantages or homelessness but have retained the capacity to make independent choices. They work proactively with their partners to support their residents through their journey to independence and social inclusion. The Support Worker will take a person-centred approach and work within a high or medium support service, housing vulnerable adults with enduring mental health and challenging behaviours. The post holder will empower the residents and support them on their journey to independent living, whilst along the way help to make each day of their lives as fulfilling and meaningful as possible. SALARY ETC: £25k, reviewed to £27k after probation period. Sleep-in allowance when on sleep in shift, of £70 Excellent benefits package that includes; enhanced holidays, healthcare plan and wellness, learning and development, retail discounts, additional leave, events etc. Permanent, full-time role, 37.5 hours/week Various shifts on a rota basis, including day, evening and occasional weekend and sleep-in shifts (allowance paid for sleep-in shifts) South West London REQUIREMENTS: At least 2 years' experience as a Support Worker within mental health services/supported living services. Experience of providing high dependency support. Experience of working with 10 to 15 clients at a time. Must be living in UK, with full rights to work in the UK. Undergraduate degree or vocational qualification in health and social care. Good knowledge of mental health-related illnesses & awareness/experience of supported living. To be aware of the needs of service users of a high support female supported living environment. Great administration and organisation skills. Experience of working with caseloads of clients. Experience in using Customer Relationship Management systems and databases. Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels. Self-motivated and able to use own initiative to find solutions. Warm and friendly demeanour with a positive and open-minded attitude. DUTIES TO INCLUDE: Commit to a 24hr premises rota to ensure safety and security of tenants and ensure that unauthorised persons are not permitted into the premises. To be responsible for a caseload of clients and for completing personalised needs and safety assessments, creating person centred support plans and identifying SMART goals with the active involvement of tenants and where possible their relatives and other professionals involved in their support provision. Review needs assessments, risk assessments and support plans regularly. Whilst liaising with Revenues & Benefit Officer, support tenants with welfare benefits and housing options. Manage daily interactions and tenant queries in a way which provides reassurance and understanding. Assist in the reception of tenants, relatives and visitors to the Accommodation and maintain excellent hospitality. Perform routine health, safety, security and surveillance checks to monitor tenant wellbeing. To handle incidents in a calm and professional manner and to fully record and report all occurrences. Ensure tenants are aware of all appointments and accompanied to such appointments if needed. Attend supervision sessions and training and review, external partner agencies. Supporting tenants with social inclusion, and empowering them to be involved in education and employment. Maintain full and accurate records using the relevant reports. To support in clearing and re-furnishing vacancy rooms in preparation for re-letting. To support clients to clean and tidy their rooms where this is an identified area of support.
Regional Performance & Improvement Assessor £56,650 plus 2.5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years. Our London and Milton Keynes Region comprises 10 care homes. We have an excellent opportunity for a Regional Performance & Improvement Assessor to join a strong and well-established Home Management and Regional Team. Purpose of the role Reporting to the Deputy Regional Operations Director (DROD), your role will be to undertake audits and reviews to support and embed the Company's quality Framework in relation to the delivery of care offered to the people we support and the overall management of the homes. To understand and monitor the practices within the homes in line with Company standards and measure outcomes, checking that our services are effective for the people who use them. Your role will be based in London with an expectation of travelling to Milton Keynes when needed. About the Regional Performance & Improvement Assessor role To work within the Company's Quality Framework to monitor the identified Key performance indicators for Oversight and Governance. Work together with auditors in our other two regions to ensure that requirements of the quality framework are me together. Co-ordinate audit and visit schedules in line with regulatory, contractual and company requirements and in collaboration with the Home Managers and DROD. To ensure that each home has the required suite of audits completed in line with the Quality framework. Undertake pre-audit research and collate data to prepare for audits and identify areas of interest. Record, analyse and report findings from audits and quality reviews ensuring that the identified company systems are used in full. Produce SMART action plans on the company's system in line with audit and review findings, supporting company-wide continuous improvement ensuring they are high quality and timely feeding back to the Deputy Regional Operations Director (DROD) and Regional Operations Director (ROD). To raise safeguarding or serious noncompliance and risk issues to the Home Manager, (DROD) and ROD as appropriate for any risks identified. To ensure that all audits are completed in a non-bias approach and support in provision of any information in relation to audits or audit reports completed. To provide a monthly report for each home on the barriers, themes etc identified. Provide feedback on audit tools and how scoring reflects findings to ROD and raising identified scorings with the Care Quality & Governance team and Chief Operating Officer. Promote a culture of openness, honesty and transparency around clinical governance matters through encouraging the sharing of practice and recognition of areas of improvement and excellence. Ensure that your own mandatory/statutory training is always up to date. Report on status of mandatory/statutory training as part of the audit process Maintain up-to-date knowledge of CQC regulations and standards as well as legislative requirements in line with the Health and Social Care Act 2008 & Health, Social Care Act code of practice on the prevention and control of infections 2008, Health and Safety at work act 1974 and the Management of Health and Safety at Work regulations 1999, Food Safety standards Safer food, better business 2019. Attendance of regional meetings as required. Set clear lines of communication (e.g., via email, Teams meetings, etc) to individual homes and teams with updates regarding oversight and governance. Ensure you work to the Excelcare values in all interactions, striving to achieve outstanding for the people who live in our care homes, team members, families, and external professionals. Undertake any other oversight and governance tasks to meet the needs of the organisation as recommended and directed by the DROD and ROD. About you A Management, audit or nurse qualification in the Health and Social care space would be desirable. Competent in the use of auditing systems Experience of working in nursing/care homes. Experience of managing quality and governance within the health and social care sector A detailed and accurate report writer able to present complex information to a variety of audiences. Competent user of MS Office packages and systems Experience of observing and assessing skills and providing constructive feedback. Car owner and full driving licence to be able to travel across services as required car allowance and business mileage is paid from the regional office. Flexibility to travel across regions and to our Support Office in Bromley as necessary. Able to work independently and part of a team. Excellent communication and organisation skills. Ability to identify trends and themes. Ability to remain impartial. Understanding of CQC regulations and legislation Up to date knowledge of the Care Act, Health & Social Care Act and Mental Capacity Act. What you can expect in return 25 Days holiday plus bank holidays Free parking DBS Certificate paid for by Excelcare Contributory Pension Scheme Discretionary Company Bonus Scheme Annual Salary Review Comprehensive Induction Program Refer a Friend Scheme rewarding up to £500 for every person you refer Team Appreciation Days Long service awards Terms & Conditions apply If this sounds like your next career move, please apply online today.