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Previous experience is not required and full training will be providedAbout the opportunity Are you passionate about customer care and delivering Healthcare services? We are looking for team members who are passionate about Healthcare that are keen to learn a new skill and play a key role in delivering our new earwax removal service to the local community. .You will go through specialist training to understand how to complete the ear wax removal process, including how to talk to customers about the process and using a camera to look inside the ear(s) before proceeding to remove the ear wax. You will also complete our healthcare training programme to enable you to advise on the healthcare counter customers with their healthcare needs.Your role will be to greet customers, verify their details, complete an ear health questionnaire with the customer, look inside the ear(s) using a camera, and then to use specialist microsuction equipment to gently remove ear wax from the customer's ear(s) to improve their hearing. Your main duties will include: Greeting customers and verifying their detailsClerical duties such as management of appointment booking process for the earwax removal serviceExplaining the earwax removal procedure to customersRemoving earwax in line with current guidelinesRecording clear and accurate medical notesMaintaining quality of service delivery by following Standard Operating Procedures and adhering to health and safety standardsOrdering and maintaining adequate stock of requisite materials needed to deliver serviceWorking with wider healthcare professionals (e.g. audiologists and GPs) to escalate queries and signposting into other healthcare servicesYou will go on the Healthcare Advisor Programme and support future Pharmacy Services in-store What you'll need to have Five GCSEs or equivalent.It would be great if you had Healthcare experience however this isn't mandatoryMotivated to complete theoretical trainingExcellent communication skills (verbal and written) to communicate with customers and other healthcare professionalsConfident, Empathetic, approachable and able to interact sensitivelyDigitally savvy and comfortable using a smartphoneA passion for customer care and working in HealthcarePrepared to learn and be comfortable in completing a Healthcare training programme at NVQ2 or equivalent Benefits Competitive holiday allowance (with the option to buy more)Boots Retirement Savings PlanDiscretionary annual bonus schemeGenerous staff discount We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility) Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better.To find out more about life and careers at Boots, click here. What's next If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email. This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
Working for: Bespoke Health & Social Care Pay rate: £12.36 (Weekly pay)Location: Bolton-le-SandsShifts available: 07.30am till 19.30pm & 19.30pm till 07:30am Mon to SunRequirements: Female Support worker, doesn't mind being around pets. Here at Bespoke Health and Social Care, we provide the very best person-centred, specialist care, by working collaboratively to support individuals, and their families, with medium to long term complex care needs. We are also committed to the continuing development of all our team members, so we can empower them to lead fulfilling careers in care. Who we're looking for? If you are resilient, reliable and looking for a role that truly makes a difference to someone else's life then we want to hear from you. Support Workers cover all manners of support for others from companionship and days out, to personal care and housekeeping. At Bespoke Health & Social Care, you'll be working with someone living with complex care needs and receive fully paid, on the job training. So, whether you're an experienced support worker or completely new to the sector, you'll have the opportunity to build your skills in a safe and trusted environment. Who you'll be working with? You'll need: A fun sense of humour A young outlook A zest for life A love of dogs (dogs on the property) To help with personal care To prepare meals What you'll get from us Access to Westfield Rewards an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies Access to Westfield Health Cash Plan with access to GP appts and to an EAP (employee assistance programme).money back for optical and dentistry Access to blue light discount scheme Attractive holiday entitlement Opportunity to obtain NVQ's in Health and Social Care Progression opportunities within the organisation Ongoing training and development Pension enrolment A great Refer a Friend scheme receive up to £500 through our rewards scheme when you refer a friend or family member. #CP About Bespoke Health and Social Care We are a leading healthcare provider in the UK, and a CQC Registered business, founded in 2006, with more than 800 employees who are part of the Bespoke Family. The business is at an exciting stage in its journey and growing quickly. We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are individual-centred and our clients' needs are at the heart of everything we do. Our teams are passionate about working in close partnership with our clients, to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences. Our areas of expertise include: Learning Disabilities & Autism, Spinal Injuries, Physical Disabilities, Brain Injuries, Mental Health Conditions and Children's Services.We offer great opportunities for our support workers to join a dedicated client care team, in a supportive and friendly environment, with lots of scope for development and progression.