The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'.
Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?
We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals.
While everyday day will offer a different challenge your core responsibilities will be to:
This role requires you in the office Monday - Friday, 8:45am to 5:15pm.
Work as part of the operational support and demand team to ensure teams are correctly resourced, including short notice cover, highlighting concerns to Managers, handling client calls (including setting call-backs) and providing accurate reporting on a daily and weekly basis.
We are pleased to be working with a family-run business specialising in children's residential homes, with a focus on providing safe and supportive environments for young people aged between 8-18 years.