Direct Reports: Regional Delivery Teams and Training Centre Supervisors
Reports to: National Director of Delivery
Job Overview
We are seeking an experienced and dynamic Regional Head of Apprenticeship Delivery to lead the successful delivery of apprenticeship programs within a defined region.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
As part of a two-person delivery team our Customer Delivery Drivers will deliver mattresses, bed frames and furniture products into customers homes and may help to assemble the products in their room of choice, being a key representative of the Bensons brand.
This is not just a driving role.
Are you a friendly, customer focused 7.5tonne driver with experience in home deliveries and lifting heavy goods?
Not only will they be safely delivering, installing and collecting of a range of electrical products into customers' homes, which include White Goods, Televisions and cookers, they will be the face of the company and help them become a market leader by providing unrivalled customer service.
Positive Employment is currently recruiting for Drivers Mates for our client a large electronic retailing company.
The successful candidate will support Customer Delivery and Installation Drivers and play a critical role in achieving purpose of helping everyone enjoy amazing technology.