Our Head of Delivery is a senior-level role responsible for overseeing a team of Delivery Managers and Scrum Masters, and the maturity of the delivery management practices across the teams.
We are looking for a Head of Delivery to join our IT Delivery Team in Milton Keynes.
You will recruit, develop, retain talent, ensure the Delivery Management practice has the required skills and capabilities to meet business needs.
Reporting to the Operations Director, the Head of Managed & Professional Services will be responsible and accountable for the successful delivery of all contracted services, and for fulfillment of all Professional Services engagements, ensuring that customer satisfaction and quality remain paramount.
The role must work closely with other department heads and sales colleagues to ensure that there is a holistic approach to the end to end services that our customers receive, whilst also continually driving service and quality improvements.
People Solutions are pleased to be working with a well-known distribution company to support their delivery network across the UK with this hybrid / remote working Administration role.
£16.50 PER HOUR
WORKING 5 DAYS OUT OF 7: VARIOUS SHIFTS BETWEEN 07.00 - 21.00
To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop to gain essential product knowledge.