Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
As part of a two-person delivery team our Customer Delivery Drivers will deliver mattresses, bed frames and furniture products into customers homes and may help to assemble the products in their room of choice, being a key representative of the Bensons brand.
This is not just a driving role.
Are you a friendly, customer focused 7.5tonne driver with experience in home deliveries and lifting heavy goods?
Posted by Toyota Financial Services • £70K/yr to £92K/yr
We are looking to recruit an experienced Head of Customer Services, who is passionate and focused on customer service and delivery, where you will have the responsibility to lead, shape and ensure customer excellence.
We are looking for the successful individual to have both strategic planning and implementation experience, someone who has the innovation to bring new concepts and ideas, and who wants to be part of a growing and forward-thinking brand.
Whilst also being focused on customer excellence, you will also be a motivational manager to help your existing team including team leaders, to perform their tasks and duties.