Posted by Page Personnel Secretarial & Business Support • £65K/yr to £75K/yr
As the Head of Customer Services UK, you will be instrumental in leading and managing all aspects of the customer service department, ensuring the highest level of customer satisfaction.
The role requires strategic thinking, leadership skills, and a deep understanding of the industrial/manufacturing sector.
Our client is a global leader in the industrial and manufacturing sector with a vast network that spans over 100 countries.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
ENGIE's 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045.
We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.
You will assist the Head of Service, with the development and delivery of the family Support and Protection service and contribute to all service and development planning.
General
Ackerman Pierce is actively recruiting a Service Manager for the Family Support and Protection Service in Rochdale.
This position is initially for 3-6 months, with potential for extension based on performance and internal circumstances.
Posted by The Portfolio Group • £23K/yr to £25K/yr
We are looking for an experienced Customer service administrator to join the team, providing excellent customer care to clients and all associated administration.
As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line.
Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally.