Posted by Page Personnel Secretarial & Business Support • £65K/yr to £75K/yr
As the Head of Customer Services UK, you will be instrumental in leading and managing all aspects of the customer service department, ensuring the highest level of customer satisfaction.
The role requires strategic thinking, leadership skills, and a deep understanding of the industrial/manufacturing sector.
Our client is a global leader in the industrial and manufacturing sector with a vast network that spans over 100 countries.
We are one of the fastest growing Pet Food Manufacturers in the UK and home to leading FMCG Pet Brands such as Webbox, Felight, Bob Martin, Meatiful and Vet's Kitchen.
General
Our products range from food, treats, toys, accessories and healthcare for pets and small animals.
We manufacture and supply several channels including Grocery, Discounter, Wholesale, High Street Retail, eCommerce, Pet Specialist and Export markets.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
Hours per week: Variable Shift Rota - 14:00 - 01:00 - 38.5 hours per week (4 on 4 off shift pattern)
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
The Directorate PA will provide a full and comprehensive administrative service to the Head of Operations/Directorate Management Team and manage and co-ordinate the administration in the Secretariat, ensuring the most efficient and effective use of resources.
Working pattern: Monday to Friday, 09:00am - 17:00pm
ENGIE's 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045.
We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.
You will assist the Head of Service, with the development and delivery of the family Support and Protection service and contribute to all service and development planning.
General
Ackerman Pierce is actively recruiting a Service Manager for the Family Support and Protection Service in Rochdale.
This position is initially for 3-6 months, with potential for extension based on performance and internal circumstances.