Posted by Xact Placements Limited • £55K/yr to £65K/yr
General
Lead and manage my client's IT Service Desk, overseeing cloud platforms, IT infrastructure, software, and print devices for internal and external clients.
Ensure top-tier service delivery, meeting performance benchmarks, and exceeding customer expectations.
Key Responsibilities
Oversee incidents and requests, acting as the escalation point for critical issues.
Posted by IT Talent Solutions Ltd • £50K/yr to £65K/yr
General
IT Manager required to join a vibrant and forward-thinking school, where you'll lead the technology efforts to support both staff and students.
The Role
You'll be responsible for managing day-to-day IT operations, solving technical challenges, and implementing IT strategies that align with the school's educational goals.
As the IT Manager, you'll take a proactive, hands-on approach to maintaining and enhancing the school's IT infrastructure.
We're here to enable the organisation to deliver through the use of technology.
Information Services and Security have a vital role to play in a crucial national mission.
As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more.
Established for over 14 years, our client is a rapidly growing MSP which provides IT support & services to SMB's in and around Berkshire and London, specialising in Azure, Office 365 Stack, Cybersecurity Networking and VoIP telephony.
Position Overview
The IT Support Manager will be leading a close-knit team of IT Helpdesk Engineers, ensuring efficient IT Service Delivery within ITIL standards, service delivery improvements and able to get hands-on technically when required.
As the Service Co-ordinator you will be responsible for
To assist the Service/Installations Manager & Supervisor.
General
Ideally, you have worked in the Audio/Visual sector
An excellent opportunity has arisen to work for our established client in Theale as an Service Co-ordinator Working hours are Monday - Friday, 8.30am - 5.00pm.
To support this and future expansion they now seek an experienced Head of Customer Support.
The role will be accountable for the leadership of the Customer Support function with a focus on the planning and implementation of a strategy to enhance and build on existing services; and team development.
Our client is an established SaaS business, the market leader in its sector, with exciting growth plans.