Join our distinguished client's team as a IT Service Delivery Manager.
Positioned at the forefront of the IT services and solutions industry, and headquartered in Nottingham, our client excels in the Education sector, prioritizing customer needs above all.
Renowned for their innovative strategies and strategic partnerships with leading vendors, they are dedicated to providing first-rate IT solutions.
Customer Service AdvisorContract: PermanentSalary: £23,463Working hours: 25 - 37.5 hoursA typical shift pattern that allows for two full weekends off in a 4-week rotation.
We recognise that this working pattern may not suit everyone, and may consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
For example, week 1 you'll work 44 hours spread across 6 days, week 2 you'll work 31 hours over 4 days.
We are looking for Solution Architects to join Technology Services at Boots Nottingham Support Office.Reporting to the Lead Solution Architect, your role will be to produce IT infrastructure high-level designs and proposals in response to internal customer requests and project demands.You will ensure customer requirements are clearly understood and then work with the wider Architect community, service owners and subject matter experts to deliver cost effective, supportable end-to-end high-level designs, adhering to enterprise strategy, roadmaps, standards, security and service capability.
Do you have customer service experience and an admiration for technology?
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you enjoy talking to people and solving issues?
The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer.
Customers Success will manage all issues affecting customer sentiment and work on plans to increase this.
Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities.
Our client sits within the software space and their rise has been nothing short of phenomenal.
There's lots of exciting change happening at the moment and their focus is to bring on board someone to head up their community team, with the aim of turning users into advocates and brand ambassadors.
This is an incredibly rare role for the Midlands, and we're delighted to be working with one of our longstanding clients as they recruit this brand new position.
The Boots Cloud Centre of Excellence team (CCoE) is looking for an experienced Head of Cloud Strategy and Architecture to join our growing International IT and Advanced Analytics (IT2A) function.
We are looking for people who want to challenge the norm'; we want to change how we use the Cloud and help our companies who have some awesome ideas on how we help our patients and customers and the Cloud Centre of Excellence is important to help our colleagues across IT and the wider business to make the most of the Cloud.