Previous experience within an IT Help Desk/Service Desk role is required.
IT Support Officer required for a leading care company based in Newark-On-Trent to be responsible for Working closely with IT Help Desk colleagues to support the business handling "how do I" inquiries along with IT Admin requests through our Help Desk software.
The ideal candidate for this role will have excellent customer service experience along with a very good appreciation of IT support.
Posted by Macildowie Recruitment and Retention • £27K/yr
Their main responsibilities will be to provide Desktop Support and Server Administration within a Customer Service Centre environment.
The ideal candidate will possess good hands-on technical skills covering business desktop computing and server administration with an understanding of TCP/IP networking and telecoms.
Working from their brand-new offices on the outskirts of Lincoln, the candidate will be an ambitious person, willing to work their way up in an IT Support environment.
Posted by PROBOX RECRUITMENT LTD • £30K/yr to £50K/yr
Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department.
Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based with the option of hybrid working 2 days per week.
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Posted by Infinity Recruitment Consultancy Ltd • £25K/yr
Our employee and customer centric client, based in Lincoln, is seeking an IT Support Analyst to join them on a full time permanent basis working Monday to Friday (3 different shift patterns between the hours or 8am-6pm).
As IT Support Analyst, you will be responsible for providing system to support to a range of professional end users, raising support tickets, assessing the issue and assisting to resolution, escalating any issues that need further investigation, working with the development team to aid resolution, keeping your customer updated.
To be considered for the role of IT Support Analyst, you will be a graduate, ideally in an IT related subject but other business related degrees will be considered, you will also have work-based customer service experience either telephone based or face to face, you will have excellent listening and communication skills and will be looking to establish a career in the IT support sector.
Posted by Macildowie Recruitment and Retention • £23K/yr
General
My client is looking for an enthusiastic and experienced individual who can provide first-line customer service support to all customers via telephone and email communication as well as administration support to all departments within the organisation.
The role predominantly includes handling inbound telephone and email enquiries from our external customers.
As a ZIGUP Learning Advisor, you will play a crucial role in designing, delivering, and continuously improving learning and development programmes across the business.
Your focus will be on enhancing employee performance, reducing attrition, and driving a learning culture.
This is a fantastic opportunity to join our vibrant, rapidly evolving Group as aLearning & Development Advisor, supporting the L&D team in the delivery of a high performing and impactful learning and development service to the ZIGUP Group.