Head of IT Service Management with experience in leading IT Service Management operations, service architecture and building out mid to large IT service management teams is required by a leading UK-based consultancy.
The role can be based anywhere in the UK with over average of 1 day a week in one of the localised offices (there will be some weeks when you will not be needed to go into the office) Lots of Home working if needed
You must be eligible for SC clearance, so you have been working in the UK for at least the last 5 years.
The position we have is for a Service Desk Analyst / Engineer (Information Technology,
Purpose This role is pivotal in delivering IT support provide 1st and 2nd line support within the Service/Helpdesk team to all IT, Communications and Freight related systems, ensuring processes and procedures are followed correctly and user requests are dealt with efficiently and effectively.
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service.
As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages.
Right now, we're looking for an IT Service Manager to join our Digital Technology & Change team.
For this role you will ensure multi-sourced partners and group provided services deliver I&C business requirements in accordance with agreed SLA's.
The E.ON I&C Pillar combines the current nPower nBS & E.ON B2B businesses to create a new £5billion revenue business serving c60,000 customers and around 300,000 meter points with a view to becoming the number one B2B energy supplier in the UK.