Eat IT Drink IT are a full-service IT Solutions Provider working with hospitality customers across the UK, delivering superb levels of support.
Eat IT Drink IT is a one-stop shop and are rightly proud to be the go-to people within our customer base for anything technology-related.
Our team of highly experienced engineers are thoroughly committed to improving IT in the hospitality sector; giving staff confidence in the products they offer, whilst ensuring that systems are safe, secure and reliable.
You will be joining a truly world-renowned site as the lead for all things IT to help and develop their internal systems and team of technical specialists.
This is a fantastic and rare opportunity to join York Minster as their new Head of IT.
The role is based in the heart of York with hybrid / flexible and agile working on offer.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
Seeking an experienced IT Technician or IT Manager to oversee the management, installation, maintenance, availability, and integrity of the technical infrastructure.
The role involves leading a team, enhancing system effectiveness, and managing the budget.