To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
As Head of the Private Client Development, you will have sound technical knowledge and previous experience working within a senior Private Client role, ideally with experience as Head of Department/Management.
A modern law firm who have offices across the UK are looking to appoint a Head of Department to establish a brand new Private Client team in their Lincoln office.
This is an exciting opportunity to set up and be a part of this brand-new Private Client team, where you will work closely with the clients Residential Conveyancing team on private client services covering Wills, LPAs, Probate and more.
Responsible for driving growth across all products in their region, ensuring we, at minimum meet our business targets.
To represent Let Alliance and Homelet as the leader of lettings and to ensure all customers feel valued through a robust contact strategy and consistent delivery of the agreed service levels.
Including acquiring new clients by delivering our Fit for the Future proposition to letting agents across the UK.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate will increase after 6 months in role.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
Training and developing a team of consultants, you will be responsible for motivating your team to deliver exceptional customer service in order to maximise sales and overall profitability, whilst ensuring the branch runs efficiently and effectively in line with company procedures.
Competitive salary with unlimited bonus potential
We are looking for experienced Branch Manager's to join our successful teams in our branches.