After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded.
A truly fantastic role has become available for one of my most amazing clients based in Redditch.
This role is working within a global manufacturing business with a superb reputation with aftersales and customer service.
We are a fast-growing Ecommerce and Wholesale Bathroom company who design and import own brand products and distribute all across the UK from a local Plumbers Merchants to Big Online Retailers and anyone in between.
Customer Services Manager
Location: On- Site, West Bromwich, B70 8BG.
Salary: £35,000 - £38,000 dependent on experience.
You'll be responsible for the customer experience, for maximising profit and minimising loss, and will ensure your store colleagues are clear on their sales targets and delivering Customer First behaviours at all times.
Our Deputy Managers are brilliant retail leaders, accountable for the day to day running of our stores in the absence of the Store Manager.
With experience in a junior management role already under your belt, this is an opportunity to take your career to the next level.
Our client is seeking a highly motivated and experienced Head of Finance to take ownership of their Retail sectors.
This role offers the unique opportunity to drive business performance, aiming for ambitious growth and continuous improvement in a dynamic retail setting.
The successful candidate will be integral to two high-profile sectors, supporting wider projects and focusing on data, MI and digital investment to create winning propositions.