The Head of Customer Service and Transformation will be responsible for the operational and strategic lead for the customer experience functions, lead and drive the creation, transformation, and operational excellence of a new Customer Experience approach and Customer Hub.
This will be a a hybrid role for The Head of Customer Service and Transforamtion.
Our client is currently undergoing a major transformation of it customer services to improve its customer journey, service and efficiency.
Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services.
Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production.
We have an exciting opportunity for you to join our team as our Dedicated Customer Professional, based at our European Head office in Gravesend, Kent.Joining us on a Fixed Term Basis, (Monday Friday 8.30 5.30pm), you will receive a competitive salary.
6-12 Month Fixed Term - Dedicated Customer Professional
Moove is a leading provider of automotive lubricants, oils, and chemicals throughout the UK, Europe, and Asia.
Customer Service Advisor / Spanish Speaker who is fluent in oral and written Spanish and Englishwith a great combination of administrative, customer service and organisational / planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in Brighton, East Sussex.
If Brighton based, you would work from the office in the centre of the city.
The company is based in a beautiful, modern office, and some of their benefits include onsite caf and bar, Cake Wednesdays, free drinks on Fridays, onsite showers and many more!