After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded.
This role is working within a global manufacturing business with a superb reputation with aftersales and customer service.
A truly fantastic role has become available for one of my most amazing clients based in Redditch.
The Head of Customer Services will be responsible for overseeing the customer service department, ensuring optimal customer satisfaction and driving a customer-centric culture.
This role also involves developing and implementing customer service strategies and processes.
This company is a distinguished player in the professional services industry, employing over 1,500 individuals across several locations.
Exciting Head of Customer Services Position - Up to £55,000 DOE - Slough
My client is looking for an experienced new team member to join their company and oversee the running of their customer service department.
The successful candidate will be responsible for continually improving the Customer Service experience for customers to ensure that they are delivering a premium end-to-end service.
After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded.
This role is working within a global manufacturing business with a superb reputation with aftersales and customer service.
A truly fantastic role has become available for one of my most amazing clients based in Redditch.
My client, a forward thinking and customer focused fleet management business, is recruiting for the exciting role of Head of Customer Service & Business Improvement.
The main purpose of the role is to manage, identify and develop continuous, sustainable and profitable improvements within the Account Management department and across the company to improve customer experience and service delivery efficiencies.
You will also be responsible for managing the Business Improvement function including internal and external audit processes.