We're now looking for a Customer Service Admin temp to start asap with one of the UK's leading specialists in their field, this opportunity would be to join their busy customer orders fulfilment team on a full-time and temp basis initially, but very much looking at a long term permanent role.
The Orders Department is the beating heart of the business; processing customer sales orders and ensuring that they deliver great service to their customers by phone and email.
As a temp the plan would be to get someone started and trained on the phones/email systems quickly and help with what is expected to be a busy few months, and then slowly training this person on the orders side, leading into a permanent role if that's what you're looking for.
Take a leading role with the Strategic Head of Service for Early Help, MASH, Targeted Youth Support, Youth Justice and Edge of Care family support (Head of Service) in the continuous improvement of the Service based on performance, risk and demand.
Manage, lead and oversee the day to day service delivery of the MASH and Targeted Support Service, ensuring the service functions runs smoothly and to a high professional standard in line with good practice and guidance.
Promote and govern excellent Face to Face practice across the service, ensuring purposeful work is undertaken, with children, young people and families in conjunction with other social care teams and multi-agency partners which safeguard, improve outcomes and adhere to timescales
My client is looking for an individual that has excellent customer service experience, happy to be on the phone dealing with any questions and queries, taking on leads and building a great relationship with your customers.
Our client is looking for an Customer Service Advisor to join them initially on a temporary basis for 3-6 months however could be extended and potentially go temp to perm.
Answering the phone
Ideally you will be happy to work 8.30am-5pm however they can be flexible.