We're in an exciting period of growth and to continue prviding our customers with the best service, we're adding to our complaints team.
This team are integral to our success, understanding where service has fallen below the expectations of customers and partners and ensuring that we correct it.
We are currently working with a local broker that is part of a very successful insurance group who are now looking to add an ambitious Claims Handler to its Claims team, to work on a range of cross class commercial claims.
They have a high performing team, and this offers a great chance to be part of that!
This firm specialises in providing bespoke insurance solutions to the construction industry and can offer fantastic career development for hard-working and ambitious people.
Posted by E Personnel Recruitment • £30K/yr to £35K/yr
HYBRID WORKING ONCE ONBOARDED/TRAINED
The Regional Credit Controller reports into the Service Regional Collections Manager and is responsible to conduct Collection activities, managing the debtors, ensuring timely payments are made, reconciling accounts, and resolving account queries, invoice disputes and aged debt recovery for regional customers.
Benefits: 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Cycle to Work Scheme plus Quarterly Commission.
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).
Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.
Willis Towers Watson (WTW) is a leader in the marketplace.
We offer excellent opportunities for experienced pension professionals.
Outsourcing is a global line of business whose revenue is primarily driven by proving outsourced administration services to occupational pension funds, working with some of the world's leading organisations.
A bit about the role: Operational management of the contact centre, overseeing the effective delivery of customer complaint handling, resolution, and support for customers who may be experiencing financial difficulties.