My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation.
The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat.
The successful candidate will be adept in managing all aspects of a Contact Centre operation and will be responsible for, but not limited to.
A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City.
This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis.
This is an excellent opportunity to progress your career with a well-established company!
The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of customer service and 1st line tech support teams in a very busy
VOIP solutions, connectivity, mobile contracts
For this role we are seeking an individual who has a background in telephone based Customer Service and 1st line Tech Support, providing support on
We have wonderful opportunity for a full time Activities co-ordinator to work as part of the Activities Team to plan, organise and implement a social and recreational activity programme within the Centre and the wider community.
Blackheath is a 36 bed centre providing specialist person-centred rehabilitation, care and support for adults with either a brain injury or other complex neurological condition.
This will include both directly providing activities and involving other staff and volunteers in the programme.