My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation.
The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat.
The successful candidate will be adept in managing all aspects of a Contact Centre operation and will be responsible for, but not limited to.
The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of customer service and 1st line tech support teams in a very busy
VOIP solutions, connectivity, mobile contracts
For this role we are seeking an individual who has a background in telephone based Customer Service and 1st line Tech Support, providing support on
We have wonderful opportunity for a full time Activities co-ordinator to work as part of the Activities Team to plan, organise and implement a social and recreational activity programme within the Centre and the wider community.
Blackheath is a 36 bed centre providing specialist person-centred rehabilitation, care and support for adults with either a brain injury or other complex neurological condition.
This will include both directly providing activities and involving other staff and volunteers in the programme.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Dearne.