My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation.
The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat.
The successful candidate will be adept in managing all aspects of a Contact Centre operation and will be responsible for, but not limited to.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Express new ideas, take initiative and save lives.
From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients - every role at IC24 is made to be brave.
Others talk about being brave, at IC24, we're made that way.
Office Angels are currently recruiting for a Claims Contact Centre Agent for our client based in Reading.
(Early Shift - 8am until 4pm/Mid Shift - 10am until 6pm/Late Shift - 12pm until 8pm)
Benefits & Perks
Competitive salary of up to £23.5K with the potential to move up to a Senior Claims Contact Centre Agent and a salary increase for consistent high performance.