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Transport Planning Dispatcher Salary c£27-£33k pa, depending on experience, plus excellent benefits Keeping our Customers Safe, Warm, Working and Informed is what we strive for at Calor. We are looking to recruit Transport Planning Despatchers for our site in Stoney Stanton, Leicestershire. As part of the Transport Planning team, reporting into the Transport Planning shift lead, you will work closely with the schedulers, customer services and distribution teams to ensure communication lines are clear and strong with all parties working towards the same result. Responsibilities: Liaise between customer services and distribution providing regular updates on customer run outs, vehicle breakdowns and driver's absenteeism. Able to react quickly to unforeseen changes in the pre agreed plan, maintaining customer expectation. Analyse and report the progress of the distribution plan, highlighting any challenges to senior management across Operations and Sales. Continually improve master data improving customer experience and efficiency communicating with the National Distribution teams updating customer data and completing driver debriefs. Decision making that requires changes in schedules balancing customer experience, operational efficiencies and potential revenues through fulfilled orders. Contribute to the Fulfilment Safety agenda reducing the risk to our drivers, considering planning alternative routes based on incident & monitoring of driving performance, improving customer master data about customer premises and planning of driver breaks etc, supporting Health & Wellbeing. Do you have? Experienced in transport/logistics/distribution? Have strong IT skills with a sound knowledge of SAP and Paragon? Have experience in a fast-paced environment and work well under pressure? An analytical mind The ability to deal with large amounts of data? Attention to detail and process driven? Logical thinker and methodical problem solver? The ability to collaborate and influence others? In return, we offer: 25 days annual leave increasing with length of service, plus statutory bank holidays Single Private Medical Insurance cover with the opportunity to add Family at discounted rate ERs Pension contribution 4.5% for first 2 years and 7.5% after 2 years 4x salary life assurance cover from day 1 Income protection 50% of salary after 2 years Market leading retailer discount scheme with major retailers If you want to see more about our benefits and the business, please visit our Careers page - https://about-us/careers If this sounds like you, please apply by clicking the link below. To be considered for the above opportunity you must be eligible to live and work in UK. At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success. We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
Role overview ID: 2024-5588 Entity: Vistry Region: Vistry North East Midlands Department: Technical Contract Type: Permanent - Full Time Job Location: Enderby, Leicestershire Date Posted: 08.05.2024 We have a fantastic opportunity for a Head of Technical to join our team within Vistry North East Midlands, at our office in Enderby, Leicestershire. As our Head of Technical, you will be able to demonstrate a practical, thorough, pro-active, and efficient approach to design development and management. Working within a team from the inception of a project through to its completion. As our Head of Technical, you will possess the commercial awareness to inform and develop design proposals to maximise design efficiency and profitability within identified approval constraints. The technical team work collaboratively to deliver considered and buildable design solutions, within agreed programme constraints to our project teams, with assistance from a selected and monitored consultant supply chain. Let's cut to the chase, what's in it for you... Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits... In return, what we would like from you... Behave in line with our company values Integrity, Caring and Quality Hold a Construction or Design based qualification A wealth of experience working in a senior Technical (or similar) role in the construction/housebuilding industry Experience of PLC policies and procedures relating to BMS / Quality / Employment Focus on the importance of achievement of design and technical and pre-construction programme on business success A strong leader with a proven track record of success working on new build housing developments and multi story residential apartment schemes ranging from £5m-£60m Strong technical knowledge of construction methodologies from inception to project completion Sufficiently competent in the use of IT to ensure processes, programmes and customer care initiatives are effectively followed A team player with the personality and intellect to make an effective contribution to the success and development of the business, as a member of the business unit board An innovative thinker with the ability to identify and drive through positive changes Desirable... Member of a professional body such as CIAT, RICS, ICE, CIOB More about the Head of Technical role... Recommend appointment of consultants. Control the design process, from planning application through to project completion. Ensure consultants prepare detailed design in accordance with Vistry's Specifications and Standards, Employers Requirement and Contractors Proposals. Manage and review the design development process ensuring value engineering and buildability are considered. To ensure timely registration with warranty providers i.e. NHBC, Robust Details and Building Regulation Application. Manage CDM including the preparation, approval and distribution of the Health and Safety File/Operating and Maintenance Manuals. To ensure timely completion and issue of technical assessments, Energy & Sustainability information, warranties, certificates and the like. Review design development to allow construction of works to follow safety working practices and be in accordance with current legislation, Group Policy, and Procedures. Obtain pre-application advice and approvals in principle to both on and off-site highway works and to compliance to planning layouts. An understanding of the Highways Act, Traffic Orders and the various Sectional Agreements, Water Industry Act and the Flood Water Management Act is paramount in undertaking this role. A thorough understanding of S38, 104 & 278 processes is essential. Provide Production teams with complete working drawing packages and technical support to Site Management and Sub-Contractors with details, site queries with regard to all technical issues. Regular site visits and reports to ensure construction is in accordance with specifications and details. Provide fully checked and co-ordinated design packages for Budget, Tender and Construction purposes. To implement and comply with Vistry's SHE policy and procedures, all legal requirements, and best practice within the business unit and areas. To support the achievement of the annual financial budget (operating profit) for the business unit. To implement and ensure compliance with, and support the development of, Vistry's policies, procedures, and standards. Health and Safety Ensure all schemes are designed and pre-construction plans are in place to meet all necessary health and safety requirements. Maintain the health and safety standards of the business and the group drive continuous improvement. Business Member of the board with responsibility for Design and Technical. Produce board reports and papers as required. Attend key meetings with clients and Joint Venture partners. Work on business initiatives as required including representing the business at group forums. Support business growth including the nurturing and development of technical team. Finally, let's tell you a bit more about us... We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. #LI-KM1 Benefits Agile Working Offers a
Your new companyOur client is one of the biggest independent, family-run livestock and agricultural manufacturers in the UK, based in Shepshed, Leicestershire.The company has a fantastic 'family feel' and is still run by the family of the original founders. Your new roleYou will be tasked with providing a comprehensive credit control service in a fast-paced environment to support the business by ensuring that outstanding debts are collected in a timely and professional manner, working closely with the sales team to lead on the development and promotion of efficient cash collection and debt reduction. Key duties and responsibilities Maintain contact with customers to chase outstanding debts. Resolution of ledger queries and related phone calls. Allocating customer payment from the bank statement on a daily basis. Allocation, posting and banking of daily cheques received. The weekly and monthly posting of collection journal, notifications and processing through the bank. Produce and check monthly statements. Identify and escalate referrals and prepare information and liaise with parties involved as and when required. Take customer bank card payments as and when required. Complete credit checks. Provide credit references to external parties as and when required. Cover for other credit control colleagues in their absence. What you'll need to succeed Minimum of 1 year's experience (Credit Control) Experience/background within the Agricultural Industry is preferred, but not essential. What you'll get in return Additional leave. Company pension. Free parking on-site. Cycle to work scheme. Fantastic working environment. Excellent training and support. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Role overview ID: 2024-5057 Entity: Vistry Region: Vistry North East Midlands Department: Customer Service Contract Type: Permanent - Full Time Job Location: Enderby, Leicestershire Date Posted: 09.05.2024 We have a new opportunity for a Customer Service Advisor to join our team within Vistry North East Midlands, at our office in Enderby, Leicestershire. As our Customer Service Advisor you provide an exceptional customer care service to all Vistry Clients in accordance with the guidelines specified within the associated contract conditions. The Customer Service Advisor will provide an exceptional customer care service to all Vistry customers, managing reported defects from handover for 24 months. Let's cut to the chase, what's in it for you... Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits... In return, what we would like from you... Behave in line with our company values Integrity, Caring and Quality Excellent customer focus with construction based customer service background preferred Good working knowledge of Excel, Word and Outlook Excellent communication skills Confident phone manner Organised and self motivated Able to work as part of a small team with established processes and procedures The ability to manage difficult customers over the phone and understand and explain building related issues. Accurate and consistent approach Practical knowledge of NHBC, LABC & Premier Guarantee guidelines Experience in a Customer Service role within the housebuilding industry Positive attitude towards teamwork More about the Customer Service Advisor role... Handle incoming Customer calls Logging and allocation of reported defects on web-based software Progress chase defects with staff and the supply chain Work within agreed SLAs, which vary from contract to contract Identify trends and common issues Confirm defects are correctly reported and filter out damage, vandalism and mis-use Develop working relationship with key contacts at Housing Associations and Subcontractors Positive communication with Customers via email and telephone Handle complaints in a sensitive and consistent manner Make decisions about progressing difficult issues and identify when internal escalation is necessary Work within NHBC (or equivalent) guidelines and standard industry practice Finally, let's tell you a bit more about us... We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. #LI-KM1 Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.