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Options Autism are hiring a Maintenance Professional in the Worcestershire region! Role: Maintenance Professional Salary: £23,420.80 per annum Hours: Permanent, Full-Time (40 hours per week plus on-call hours) Location: Hanley Castle, Worcestershire Must hold a full UK driving licence How we reward you Basic salary: £23,420.80 per annum £500 annual on-call retainer Life Assurance Pension scheme with options to increase your contributions Earn £1000 by referring a friend "Your Wellbeing Matters" access to a wide range of first-class mental health support services and physical health checks And market leading benefits offering through our Flexible Benefits Platform Vista that enable you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad And many more... Plus, outstanding development and support starting with our award-winning induction, to supporting you with specialist qualifications and best in class management development and high potential programmes, so you can flourish and develop your full potential. The Opportunity Options Autism, a part of the Outcomes First Group of companies, are looking for an experienced Maintenance Professional to join our fantastic team in Hanley Castle. As a Maintenance Professional, you will support our adult support service on site to maintain buildings and equipment to the high standards set by the company and external regulators. This role will require you to be adaptable and flexible. Options Malvern View is a specialist residential/transition and long-term support service offering personal development programmes and providing clear structure and continuity to all aspects of support and life skills. This is designed to enable people to fulfil their potential for independence and improve their quality of life. We are based at Hanley Castle in Worcestershire within easy travelling distance of Worcester, Birmingham, Bristol, Cheltenham, Gloucester and surrounding towns and villages. Options Autism is a national provider of specialist education, care and therapeutic services for individuals with autism, complex needs and learning difficulties. We provide a person-centred approach to education and support, looking at the full needs of the individual and adapting our approach accordingly. Who we are looking for The role will involve the maintenance of the buildings, grounds and equipment to the highest standards set by Options Autism and by external regulators. The successful applicant would: Have previous maintenance experience Support in responding to day to day needs and planned maintenance, refurbishment tasks and repairs for the home Perform general maintenance and repairs including decorating Ensure that buildings and equipment have a neat and tidy appearance at all times and are clear of any possible hazards Have an awareness and empathy for those entrusted within our care, carrying out duties being mindful of their needs and personal space Your work will be challenging and rewarding in equal measure, and you will be working in residential settings where we maintain a strong safeguarding culture, where individuals are listened to, respected, and involved in as many decisions as possible. How to Apply Click Apply and follow the on-screen instructions Visit our website at jobs/ where you can sort all of our live vacancies to find one that is most relevant to you - Search by Role, Location or even distance to your own home to find your perfect job! Options Autism is part of Outcomes First Group. We are committed to the safeguarding and promoting the welfare of children, young people and adults. All successful applicants will be subject to a free fully Enhanced DBS and reimbursement of the Update Service Fee.
Student Castle Property Management is hiring as Customer Service Administrator! Job Title: Customer Service Administrator 16 hours / week 2 days / 7, mainly Monday to Fridays Hours/Shifts: 09.00 - 18.00 / Could vary at times depending on cover and summer period Direct Report: Scheme Manager / Assistant Scheme Manager Main duties will include: Answering student queries by telephone, email, letter or in person or directing queries to the relevant member of the management team Handling all manners of enquiries: from students, parents, universities and stakeholders in the business. Being accountable for timely responsiveness and taking appropriate action when receiving feedback from students, resolving customer issues at the time or referring them to management via the appropriate channels Distributing post and managing student parcel pick-up system Front-of-house and reception duties Preparing written correspondence as requested by other members of the management team Receiving student payments Assisting Scheme Manager in administrative actions required for all aspects of financial control including; -Credit control -Reconciling staff expenses -Daily cash and card banking reconciliation -Petty cash reconciliation -Updating booking system with payments received or further charges -Invoice reconciliation and payment request Ordering new office, cleaning and maintenance supplies Preparing arrival packs for new residents Publishing and distributing signage for notice boards around scheme Checking returned licence acceptances ensuring all relevant documents have been received Perform room viewings for potential new residents Assisting the Assistant Scheme Manager with administrative tasks as required Work with the marketing team to actively promote and explore new marketing avenues Organising social events on site, monitoring social media and updating our social media streams Other Duties Assist with ad hoc requests as necessary for business needs especially at peak times such as student move in and move out weekends Perform and document regular inspections of residents flats Monitoring social media and updating our social media streams Receiving student payments Preparing written correspondence as requested by other members of management team Publishing and distributing signage for notice boards around scheme Work with the marketing team to actively promote and explore new marketing avenues. You should have Strong customer service skills Excellent communicator Strong organisational skills Experience with MS word