As a Complaints Resolution Team Leader, you will oversee and support a team responsible for resolving complaints, ensuring targets are met and compliance is maintained.
General
We are seeking a Complaints Resolution Team Leader to join our housing association and lead a dedicated team focused on managing complaints at stage one or stage two.
This is an exciting opportunity to make a real difference in delivering a high-quality service for our customers, ensuring that all complaints are resolved effectively, promptly, and in line with policies.
Red Snapper Recruitment are recruiting for a Homelessness Review Officer on behalf of City of London Corporation.
As part of their ongoing commitment to statutory compliance and operational evolution, the City of London wishes to undertake an independent review of its statutory homelessness team.
Posted by Morgan Hunt Recruitment • £14/hr to £18/hr
Key Responsibilities
Undertake outreach work Monday-Friday (flexibility required to meet service user needs).
General
Purpose of the Job: Support street outreach workers in delivering accessible services to Roma individuals sleeping rough in London.
Help ensure assessments and support offered are relevant, and assist Roma individuals in engaging with services to address their rough sleeping situations.