NHS Property Services partner with customers to enable excellent patient care by acting as a trusted advisor to the NHS and by providing the best estate solutions.
They manage 2,700 properties with 6,300 customers across England, which accounts for approximately 10% of the total NHS estate.
As the Facilities Supervisor, you will be responsible for overseeing the organisation and maintenance of the Priory Centre to uphold high standards of service delivery.
Working closely with the Office Coordinator, you will play a key role in managing daily operations, assisting with events and meetings, and providing excellent customer support.
Mailing supervisors have a dual role which involves being a direct point of contact for all processes in relation to ad-hoc mailings as well as managing all aspects of the onsite postal operation.
The role requires a flexible individual capable of managing a variety of processes effectively and efficiently.
Main Responsibilities
Manage the day to day operation via direct reports to achieve SLAs and KPIs, monitoring performance of the team, quality standards and performance against SLAs, acting on and resolving any issues.
Our client offers person-centred, independent living options across the whole care pathway - including outreach support to access the community, various supported living options and supporting those with complex physical, learning or mental health needs and developmental disorders.
Every person they support has their own tenancy agreement and their own from door - the emphasis is on delivering support that is grounded in the individuals needs, wishes and aspirations of the person receiving it.
You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures.
A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures.
You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.