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Job Title: Residential Support Worker - Children's Residential Location: Duston, Northampton Salary: Starting from £31,595 (including additional payment for sleep in's) £32,656 for NVQ or QCF 3 or 4 qualified applicants Hours: Working 1 day on shift 8am-11pm (plus sleep in at service) with 2 days off to follow on a rolling pattern. (Approx 40 hours per week) About our client We are pleased to be working with a family-run business specialising in children's residential homes, with a focus on providing safe and supportive environments for young people aged between 8-18 years. With a values-based approach, the company's ethos revolves around creating a fun, casual, and safe atmosphere for both residents and staff. Currently operating 8 homes across the midlands, with all facilities are rated 'Good' by Ofsted, reflecting the company's commitment to high standards of care. What's expected of me as Residential Support worker? We are pleased to be searching for compassionate and dedicated Residential Support Worker to join our client's team at a children's residential home. As a Residential Support Worker, you will provide daily direct care and support to their young people, helping to create a safe, nurturing, and supportive environment where they can thrive. You will work as part of a dedicated, and caring team to ensure the homes are kept to a good standard, which will include cooking and cleaning and of course safeguarding their welfare at all times. What are the key responsibilities as a Residential Support Worker? Direct Care: Provide practical and emotional support to young people living in the residential home, assisting with daily living tasks such as personal hygiene, meal preparation, and household chores. Emotional Support: Build positive relationships with residents, offering empathy, understanding, and encouragement to help them develop confidence, resilience, and social skills. Behaviour Management: Implement positive behaviour management strategies and de-escalation techniques to support residents in managing their emotions and behaviours effectively. Safety and Security: Maintain a safe and secure environment within the residential home, conducting regular checks and monitoring activities to ensure the well-being and safety of residents. Daily Activities: Plan and facilitate recreational and educational activities for residents, encouraging their participation and engagement in positive and enriching experiences. Record Keeping: Maintain accurate and up-to-date records of resident interactions, activities, and progress, documenting any significant incidents or observations as required. Collaboration: Work collaboratively with colleagues, families, external agencies, and professionals involved in the care and support of residents, participating in team meetings and case reviews as needed. Personal Development: Participate in training and development opportunities to enhance knowledge and skills in areas such as child development, safeguarding, and trauma-informed care. What are the minimum requirements as a Residential Support Worker? Good standard of written and spoken English, which is sufficient to write records and reports Basic arithmetic Experience of working with young people, aged approx. 12-17 with ACS, challenging behaviours, mental health and or emotional difficulties. Knowledge of the problems that children that children and young people can face. Knowledge of the effects on young people of abuse and oppression Ideally you will have worked within a care home environment How do I apply for this Residential Support Worker Vacancy? If you're interested in being considered for this position, please click the APPLY button. For more information, please contact Sian Webb on / Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
The purpose of the post is to provide operational housing maintenance services to enable the continuing improvement of the service. Under the direction of designated Repairs Officer, the post holder will undertake variety of work including inspections, repairs, servicing, improvements and replacement items in accordance with job orders work programme supplied. There is a special emphasis on improving the quality of customer service and the ad hoc repair service overall. The post holder will ensure all work is carried out on time, on quality and in accordance with the agreed performance standards and to tenants' satisfaction. Main Duties and Responsibilities: To represent NNC during working hours and uphold our standards and values. To undertake individual or joint tasks within the allocated area of work. All to be carried out in accordance with the current RAMS. To meet work schedules for performance including keeping of any appointments or target times of work orders. To undertake all trade based work to match basic skill requirement up to current qualifications and training, including multi-skilling areas as set out in the skills audits. 1. To use PDA, mobile telephone or other mobile technology when on site to allow direct communication with the Repairs Officer or office bases staff. To be responsible for day to day planning of own workload, managing impress stock/van as required, including any pre-inspections/making appointments to ensure allocated work lead/jobs are completed to agreed performance levels and standards. Ordering of follow on work and materials as required. Individual or as team member carrying out all allocated work to meet requirement of the project/service/repairs programme. Complete of work in the appropriate target time to the agreed performance levels and standards. There may be occasions when there will be the need to report directly to temporary site set up. To work either individually or as part of the team on the following types as required at any given time i) Responsive/Emergency Service ii) Cyclical Routine Service iii) Contract/Planned Maintenance/Voids Service To operate to appointments made by call centre. To make Repairs Officer aware when leaving the property on every occasion of no access and also for any problems keeping appointments as soon as problem identified. To operate within the method statement for all work including customer care and quality, including working within occupied properties in particular. To complete all paperwork (electronic reports/certificates) used in different service areas as required and/or advise call centre/ Repairs Officer of the extent of any work variations or follow on work required. To operate within a customer-focused framework, putting the customer first. To comply with safe working practises and adhere to the council's Safety Policy. To ensure that all essential PPE and tools are maintained and used in an appropriate manner. To be responsible for the safety of oneself and members of the public/other trades at all times. To comply with requirements relating to vehicle maintenance (eg vehicle cleaning and maintaining fuel levels) and completion of associated paperwork. To attend team briefings or training as required. To make full use of council's multi-skill agreement Carry out reasonable allied duties to the above. PDA - (personal data assistant) to operate effectively and efficiently according to NNC business objectives. Ensure gas safety to all NNC owned domestic properties. All work to comply with Gas installation and Use regulations 1998 and the latest Gas industry unsafe situation procedure edition .