As the Global IT Service Desk Team Leader, you will be responsible for the smooth operation of a front-line IT support team alongside another team leader, ensuring customer service requests and incidents are managed and solutions implemented to deliver a first-class service while working closely with the Global Service Desk Managers across 3 locations.
Our Global manufacturing client are urgently seeking a Global IT Service Desk Team Leader to join their team on a permanent basis.
Key responsibilities of a Global IT Service Desk Team Leader
Controlling scheduling and workload through the management of the team's ticketing queue.
We deliver this with a can do' attitude that makes the difference to our business.
At LWC we really care about great service.
We are confident that our attention to detail, along with our work ethic, has earned LWC a reputation of being one of the best partners in the industry.
Hayley Group Limited are looking for a Vending Support personto join our well-established and experienced team at our North East branch based inthe Seaham area.
Hayley Group is the largest independent distributor of engineering products and consumables in the UK.
You will join us on a full time, permanent basis and in return, you will receive a competitive salary.