Customer Service Advisor / Temporary / Coalville / Fully office based
The Customer Service Advisor is a key role within the business, acting as first point of contact for our customers, covering a range of queries from paying rent to reporting repairs, dealing with sensitive issues, treating each customer with respect and consideration.
No two days are the same, you will learn 'on the job' so there is no need for housing experience, but a background in contact centre work will help, along with a passion for Customer Service.
Are you an experienced recruiter, looking for an interim role within internal recruitment?
We have an immediate temporary vacancy for an internal recruiter who can successfully manage a busy care and support recruitment and onboarding process, end to end.
You will have experience of interviewing (remote and in-person), DBS clearances, checking right to work and ID, chasing references, using recruitment technology and job boards such as CV Library and Reed etc.