Monitor and manage resolver group queue stacks ensuring that the SLA clocks do not expire, tickets are continually updated with progress and/or are appropriately escalated (functional escalation) between resolver groups;.
The Operations Analyst is expected to be vigilant in monitoring our estate and capable of conducting a quality triage of alerts or user contacts.
Delivering excellent customer service they will on occasion support the Major Incident Management process.
They will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured.
My customer is looking to grow and adapt to an ever-evolving digital landscape, they are seeking an experienced SOC Lead to oversee their security operations and work closely with both internal and external teams to strengthen their security posture.
SOC Lead 3-month contract
The SOC lead would have relevant experience leading the Security operations function but also have strong technical experience with tools such as Azure Sentinel.
Network IT is currently recruiting for a DV cleared Senior IT Operations Analyst, to join our government client on a 6 month initial contract.
You will be working in a 24/7 IT operations centre, who support the wider business with IT issues, working on tickets, incidents and service requests.
The environment is predominantly Microsoft focused, supporting issues around the likes of Microsoft 365 / Azure and Wintel Servers, but there has also been a recent rollout of Apple mobile devices.
Posted by Hunterskill Recruitment Ltd • £17.94/hr to £19.50/hr
Family values continue to drive the longevity of our group of companies, we are focussed on working hard as a team to deliver a fantastic service and create a great place for everyone to work.
Hunterskill Assosiates operate throughout the UK in a wide range of business sectors and provide a comprehensive range of services within the Construction Industry.
We are a proud family-owned business, based in the North-East which celebrated 50 years of trading in 2021.
Angard Staffing play an important role, working directly with Parcelforce to make sure packages are sorted and delivered!
As a Parcel Processing Operative, you'll be unloading and loading parcels from trailers, moving them through our warehouses and ensuring that they arrive at their destination safely, and also, you'll be working with a mechanised Parcel Sorting machine.
During a single shift, you could sort 40,000 items with your team!