To effectively manage a portfolio of litigated small claims track files (including those in OIC portal) under the supervision and guidance of a lead File Handler/ supervisor.
The role is a perfect opportunity for someone wanting to take their first steps in to litigated file handling and begin to develop the skills required to manage a full litigated caseload.
The role will involve handling both quantum and liability small claims and some lower value fast track cases efficiently and proactively whilst utilising effective telephone negotiation techniques to obtain the appropriate settlement.
The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases.
The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis.
The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development.