Posted by Acorn insurance & Financial Services LTD • £25K/yr to £33K/yr
We are seeking a Counter Fraud Handler to investigate and manage a portfolio of suspect claims encompassing all types of fraud a motor insurer may face.
You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave.
You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department.
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).
We are currently recruiting a dynamic and well organised Senior Claims Handler to join the Fleet and Specialist product team.
You will be providing exceptional level of service and relationship management to our Fleet customers.
Posted by Acorn insurance & Financial Services LTD • £26K/yr to £34K/yr
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).
We are currently recruiting a dynamic and well organised Claims Handler to join the Fleet and Specialist product team.
You will be providing exceptional level of service and relationship management to our Fleet customers.
Posted by Acorn insurance & Financial Services LTD • £42K/yr to £52K/yr
General
To proactively manage a caseload of technically complex claims up to a value of £500,000 including fatalities, mild brain, and serious orthopaedic injury claims whilst operating within Haven's Delegated Authority and reserving and reporting to reinsurers when required.
Provide technical support and guidance to less experienced claims handlers and handle technical referrals where required.
What you will be doing
A proactive management approach to handling their own portfolio with excellent diary management whilst maintaining own KPI's and SLA's.
Validate all motor claims for indemnity and fraud.
Accurate quantum assessment of third party vehicle damages presented using the relevant tools available to assist and further losses relating to motor insurance claims.
Proactive and correct assessment of liability following investigations of a road traffic collision.
This is a superb opportunity to join a well-renowned business that has been in the same family for generations.
Over the past decade it has expanded into new sectors that complement the original business, and this has led to impressive growth across the Group.
Operating from four depots across the South East, it has a strong presence in the region and is regarded as one the largest independent firms in its sector.
As a Customer Service/Claims Call Auditor, you will be working with the Claims Audit Lead and Claims Auditor, providing insight by undertaking QA Activity, utilizing the Quality Management System.
This will help to ensure Regulatory compliance, and good Governance controls are operating effectively to mitigate risks.
The Claims Governance Team is a department where independence of thought, integrity and the ability to maintain confidentiality are essential.
Posted by Acorn insurance & Financial Services LTD • £34K/yr to £42K/yr
Leading a team of experienced Third Party Personal Injury Handlers to achieve first class quality and technical claims handling.
We are seeking an Operational Team Leader within the Personal Injury Technical Claims team to be a pro-active thinker who is highly motivated and leads from front.
You will drive our culture of openness and hold responsibility for the development and people management aspects of your team.