The purpose of the post is to provide operational housing maintenance services to enable the continuing improvement of the service.
There is a special emphasis on improving the quality of customer service and the ad hoc repair service overall.
Under the direction of designated Repairs Officer, the post holder will undertake variety of work including inspections, repairs, servicing, improvements and replacement items in accordance with job orders work programme supplied.
The Customer Welfare Officer is there to offer solutions and highlight customers to benefits they may not be aware they are entitled to, like the British Gas Energy Trust.
At British Gas, our Customer Welfare Officers play a vital role in understanding our customer's needs to provide suitable solutions to help them better manage their energy account balances and energy consumption.
At times working with the most vulnerable members of society both domestic and commercial.
Are you a Gas Engineer looking for a local patch position travelling within Northampton?
£43,500 OTE £53,000 via Uncapped Performance Bonus Unlimited Optional Overtime at 1.5x Rate Pension Contribution - up to 10% Private Healthcare Energy Bill Discounts Enhanced Holiday Allowance