Posted by Dimensions Specialist Recruitment Ltd • £33K/yr to £50K/yr
I am working with a leading employer in the financial services sector who have a reputation for challenging existing thinking on pensions, benefits and investment advice.
As an organisation they have grown consistently over the last couple of years in terms of new business acquisitions and new business wins.
As they grow and evolve further, they are now seeking Quality Assurance/Complaints Analysts who will be responsible for handling and analysing complaints and errors identified within the Operational teams, as well as providing expert advice and lead on improvement activities by identifying technical issues and learning from areas of good practice.
Working 36.75 hours working 1 in 3 weekends / 5 over 7
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries ... the opportunities are endless, but everything you do matters ... ensuring our customers get everything they came for, served quickly and efficiently.
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.
Fixed Term Contract - ending on 31st December 2024.
Whilst we can't make any promises right now, there is often potential for us to take on some seasonal colleagues on a permanent basis after the initial festive contract