Remote Working - with travel 2-3 times a month into the office.
Yearly bonus, Pension, Generous investment in your development, Private Medical insurance, death in service, income protection, 25 Days holiday, Your birthday off work and much more !
Are you a passionate, naturally inquisitive, and exceptionally resourceful individual?
As an Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business.
This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report.
You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant.
Developing hypotheses as to the mechanics of a suspected fraud claim.
The intelligence analyst will identify appropriate and relevant intelligence that will assist in the decision making process required for the resolution of a case.
Evidence the intelligence where required in report / statement / pictorial format.
The role holder will be responsible for supporting the Fraud Specialist across all areas of fraud prevention within the business.
This will include taking part and supporting on a range of fraud prevention measures, as well as investigation and mitigation required for contracts either suspected of, or confirmed as fraud.
The role will include overall responsibility for working through the HPI React system, and applying the correct outputs for each queue.
As a Specialist in the Customer Verification Risk Analysis department, you will be responsible for reviewing the legitimacy of customer verification documents and identifying fraudulent account profiles.
The Customer Verification Risk Analysis department is responsible for identifying and mitigating the risk of syndicated activity, while ensuring genuine customers are able to utilise the full product range on offer.
You will be part of the team playing a key role at the verification stage of the customer journey, protecting the business from threats, related to abusive and syndicated activity.
We are looking for an experienced Fraud Team Leader with a passion for leading and motivating a team support our key client within the financial service sector on a remote basis.
You will be managing a team providing telephone support to customer with fraud queries and escalations.
This is a fully remote role, and you will be required to work 40 hours per week, working a condensed 4 day working week shift pattern of 4 days on and 4 days off.