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About the opportunityThis is a fantastic opportunity to join a business that puts the customer at the heart of all our decisions and excels in delivering the best experience possible for our customers and colleagues. You'll join a culture where everyone is passionate about their role and together these elements will play a big part in making us the leading High Street Opticians. We are committed to providing a high standard of care to our customers, recommending products to aid their health and lifestyle.Important responsibilities include Build great relationships with customers by listening and understanding their needsHelp our customers find the perfect products tailored to their lifestyle and requirements.Order and dispensing of glasses and contact lensesProviding aftersales support through repairs and adjustmentsWork together as part of a teamRelevant operational and administrative tasks associated with the running of a storeSupport other colleagues within the stores to develop their knowledge About youYou love working with people and enjoy working as part of a team, after all our people are at the heart of all that we do. You build relationships with customers naturally, welcoming them into our store with a big smile. You will help our customers find their perfect eye wear products through choosing and dispensing of glasses, contact lenses and other associated products. You are passionate and enthusiastic about delivering fantastic customer service and leaving a positive long-lasting impression. You will enjoy learning about new products and already understanding and keeping up to date with brands and technical and regulatory aspects of the role. It's also a fantastic opportunity to add to your own development. Previous Optical experience is important for this role, and you'll receive ongoing training to help develop your knowledge and if you want to progress in your career, we have numerous opportunities to develop further.Our Benefits Great compensation package and plus discretionary bonus schemePension schemeOne of the best staff discounts in the UK22 days holiday plus bank holidays with opportunity to purchase moreAdditional flexible benefits that allow you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy. Why Boots?Boots Opticians is one of the leading optical chains in the UK. Our purpose is to help everyone see what's possible, so we're looking for people who go the extra mile to change things for the better for our customers and our team members. Bring your skills to a business that offers genuine career progression thanks to diversity of stores and roles and expect to be supported and developed.Our Diversity and Inclusion commitmentDiversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.What's next?Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
Store Manager Dispenser This is your chance to be part of something a bit different. You'll help our customers feel good whilst you develop your career from your professional expertise to your personal experience.Making our customers feel better is what it's all about. It's everything from finding out how they feel to a friendly word of advice, and your passion will really come across. You'll let them know that you're there for them, when they want to pop in. Together these elements will play a big part in making us No 1 for Customer Care. About the opportunity Your customer care will be inspiring, and always reassuring. It's more than providing medicine, it's looking after our customers. You'll use your expert knowledge to really benefit our customers. It could be a friendly word of advice, small tip or even just a comforting chat to put them at ease.You'll be on hand to recommend some of our many health services that they might not know we have it's about offering fantastic support and you'll keep our customers coming back.As well as your practical duties, you'll also pick up on the small details like noticing when a customer is worried about their medicine and reassuring them, setting Boots apart from other Pharmacies.It's more than just medicine, it's looking after our customers by being really personable and putting them at ease because we want our customers to feel good. Your customer care will be inspiring, and always reassuring. You'll understand that this will help drive sales and be confident about the health services we offer, and how they can benefit customers.Your personality can also make a real impact, on how a customer can really feel better on different levels. You'll pass on feedback so we can improve our customer care and the services we offer, making us a fantastic place to work, and to shop. About you We're looking for really great people, with a friendly personality. It's all about working together as one great team after all it's our people that are at the heart of our business. It's a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. You'll need to have lots of Dispenser and management experience, along with great customer service skills. But it isn't just about experience, we're interested in seeing a bit more, the real you and that makes us all feel good. Benefits We have a great range of benefits that go beyond salary and offer flexibility to suit you: Competitive holiday allowance (with the option to buy more days)Boots Retirement Savings Plan pension schemeDiscretionary annual bonus schemeEnhanced Maternity / Paternity / Adoption leave pay£100 gift card for colleagues expecting/adopting a babyFlexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a weekGenerous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.Access to a range of learning and development resources and programmesReimbursement of GPHC fees in fullContribution towards RPS feesBespoke location benefits (dependant on location) All rewards and benefits are subject to change and eligibility. Why Boots Our mission is to help everyone to feel good. This starts internally with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us... just bring your passion and commitment and we'll do the rest.Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance, just speak to our Recruitment team to find out more. What's next Our in-house recruitment team will review your application and if you are successful, contact you via email to arrange an interview.This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.