Be the coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.
Support customers to address their barriers to employment by individual tailored packages of support so they have the necessary skills and confidence to secure and sustain employment.
Achieve delivery targets by working with customers to identify employment opportunities and support them into and during employment.
They work with training companies, trainers, events companies, coaches & coaching companies to help them tap into the increasing demand for CPD activities by independently accrediting their training, learning & coaching activities for CPD purposes and professional development.
As part of the Professional Development Consortium this organisation provides independent CPD accreditation for training, learning & coaching activities.
Reporting their Board (usually Chair or President) they seek a Chief Executive Officer / Executive Director to guide their business to the next level.
Be the coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.
Support customers to address their barriers to employment by individual tailored packages of support so they have the necessary skills and confidence to secure and sustain employment.
Achieve delivery targets by working with customers to identify employment opportunities and support them into and during employment.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.