This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Lifestyle market.
About The Company
We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We are delighted to be supporting a well established and fast growing business, located in Cramlington, with their search for a customer service representative.
Key responsibilities
Providing exceptional service to each customer by focusing on meeting their needs through courteous attention to detail and timely follow-up on all requests and issues.
Liaising with all customers, consumers and our Sales team via phone and email, providing an efficient and professional after-sales service.
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