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Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain's local high streets. We source "must buy" quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more. We currently have an exciting opportunity for a Ecommerce Trading Manager to join us within the Marketing Team to assist us in our continuing digital transformation & management of online sales platform. This role is ideally suited to a self-motivated individual with commercial & technical experience of online trading and merchandising but who is looking for an opportunity to drive growth. You will be a key member of the team when it comes to monitoring and improving key ecommerce metrics. We are a small but growing close-knit team within a larger organisation and the ideal candidate will be a strong team player with a can do attitude. We offer hybrid working, however there will be a need to attend our Support Centre in Burnley, Lancashire as required. You will be responsible for: E-Commerce Strategy: Help develop and execute a comprehensive e-commerce strategy to drive sales, customer acquisition, and retention to target across all online platforms, including our main Shopify platform. Trade & Merchandise: Proactively trade the website by merchandising product across collections and homepage to drives sales and by proposing and implementing new and reactive activity when required to drive KPIs. Includes trading slow moving stock. Sales & Conversion Management: Launch additional online sales & conversion drivers including add to basket, upsell and cross sell products, product recommendations. Product & Stock Management: Work with commercial team to ensure the correct product stock and ranges are available, with the right descriptions, images and body copy to drive add-to-basket and conversion. Product Tagging: Maintain product, category and tagging updates required to support the website's product filtering and SEO strategy. Marketing & Promotions: Lead & implement e-commerce marketing activities, incentives, product launches, promotions and seasonal activity to increase brand visibility and sales. A/B Testing: Assist with the testing of new website features or improvements for a seamless online user journey and future proof. Includes troubleshooting website issues, liaising with internal stakeholders & agency partners. Online Search: Maintain and constantly review online search functionality to discover and recommend new product opportunities to drive sales and KPIs. Club & Loyalty: Manage and optimise the online Club experience to drive new online sign-ups to the Club & Emails campaigns Agency Collaboration: Work closely with our 3rd parties and agencies to develop and implement new marketing strategies and technical features. Analytics & Reporting: Analyse performance metrics to understand customer behaviour and identify opportunities for growth. Regular reporting on e-commerce metrics, campaign performance, and ROI. Team Development: Support development of the e-commerce team and lead by example, encouraging a hands-on approach to best practice, problem-solving and task execution. Competitors: Monitor competitor activity and recommend improvements to the website. Communication: Be the focal point of communication between the Category Buying team, Merchandise team, Marketing teams and other key stakeholders. What we are looking for: Minimum 3-5 years' experience. Proven experience in managing e-commerce platforms & CMS (preferably Shopify). Web merchandising expertise in a retail environment. Proven experience in driving web sales & trade. Confident decision maker & good problem solving skills. Strong commercial acumen and mindset. Analytical thinker and technical. Ability to interpret site data and metrics. Good MS Excel skills, including working with importing & exporting product data in bulk. Good understanding of and interest in ecommerce tools including Google Analytics. Excellent oral, verbal and written communication skills. Quick learner and can-do attitude to finding solutions. Passionate and collaborative, hands on team player. Benefits of The Original Factory Shop: 25 days holiday plus Bank Holidays Hybrid working Birthday day off Colleague discount from your first week Contributory pension scheme Employee Assistance Programme Free life insurance Please click Apply to start your application. For more information about The Original Factory Shop, please go to our website at: www.tofscareers.com The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.
Company description: We are FBC UK, Fox's Burton's Companies! ......And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations. We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming UK Market Leader. Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox's or the choc-chip to our Maryland?! We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success. Job description: Job Location: Kirkham Working Hours: 19:00 - 07:00, on 4 days in, 4 days off basis About the Role Working as part of a team of operationally focused managers to deliver overall site performance through effective management of people and processes, creating a safe, effective, improvement focused manufacturing team To deliver and continually improve overall site performance measured by KPI's including AFR, OEE, Waste, POW and other appropriate KPI's Main Responsibilities Provide a safe working environment, continually striving to improve safety standards and driving compliance to H & S KPI's Achievement of operational results for the department, linking into the wider factory performance including waste KPI's, Conformance to plan and CPMU Management of all immediate resources to help achieve required results (labour, materials and equipment) Effective management and development of team members line with site requirements and company policies and procedures People and resource management including absence management, disciplinary and standards management Compliance for all statutory requirements including external and internal verifications such as BRC and SEDEX, training, Food Safety, Quality and Health, Safety and Environment Effective management of resources to ensure the site is Audit Ready' at all times and to actively embed 5 S methodology across department To demonstrate a continuous improvement mindset by planning, prioritising and implementing improvement initiatives To engage with the wider site teams and Ferrero as appropriate To consistently, fairly and equitably apply company policies and procedures and behave ethically, fairly and without prejudice Lead, motivate and develop individuals through coaching and developing, providing opportunity for a greater contribution to business success To ensure adequate skills cover within the factory to meet present and future requirements Maintain good employment practices in line with Legislation, Trade Union Agreements, Ferrero and Fox Policy Who we are looking for At least 2 years production experience, at FLM level in FMCG environment. Ideally of graduate calibre with a proven record of achievement in a high volume production environment. Excellent communication, motivational, analytical and planning skills are essential. Demonstrable people management skills in line with Fererro competencies Comprehensive understanding of factory operations and main cost drivers Detailed understanding of the main drivers of performance in terms of OEE, Waste, POW Extensive practical experience of managing shift production and proactive shift management Detailed knowledge of all food safety and health/safety & environmental compliance requirements Detailed understanding of Lean Manufacturing, Continuous Improvement and problem solving techniques Sustained ability to deliver results through immediate teams Results focused mindset Diversity Statement FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.