The Customer Experience Manager will be responsible for managing the Customer Experience Team, a centralised team working across all departments, focusing on improving customer experience, identifying areas for change and ultimately reducing customer fail rates.
General
Central Employment are working in partnership with a UK leading eCommerce web-print specialist based in the North East.
They have a brand new and pivotal opportunity for a Customer Experience Manager, joining their centralised leadership team.
Bid development - including creation of bid plans, drafting responses, editing input from a variety of stakeholders - typically involving contributions from BD, marketing, design, estimating and operations.
Involved in peer reviews - to make sure the bids are appropriately compelling and commercially attractive.
General
Jackson Hogg is looking to recruit a Bid Writer for a fantastic growing manufacturing company based in Cramlington.