Provide initial 1st line technical assessment and support.
General
Venn Group is currently working with a well known London University to recruit a 1st Line Support Analyst to act as the first and central point of contact for users.
This is an excellent position for someone who is looking to develop their IT customer support knowledge and experience.
A client based in London is recruiting for an IT 1st & 2nd line support to work in a team
You will be the first point of contact for incidents, faults and a range of service requests.
Reporting to the Head of IT Operations, the role is to provide excellent 1st and 2nd line technical support to office based and remote users of First Title systems.
Due to ongoing success and growth they have an urgent requirement for a proven 1st / 2nd Line Support Engineer that is able to step in to the role as a senior member of the team.
My client is a small yet fast expanding IT services company based in the heart of Surrey, supporting nearly 60 customers across multiple countries across the globe.