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Job Title: IT Knowledge Management Specialist Contract Type: Fixed Term Contract until the end of 2024 Salary Range: Dependent on Experience Location: Eastleigh - Hybrid Working IT Knowledge Management Specialist: Ageas in Eastleigh have a fantastic opportunity available for a candidate with strong understanding of knowledge management principles and technologies, to join the team as an IT Knowledge Management Specialist. The IT Knowledge Management Specialist will use their experience in knowledge management within an IT department, to analyse the current knowledge sharing processes, identifying gaps, and leveraging technology to enhance the flow of information within Ageas Insurance. Here are some of the main skills and experience required to be successful in the IT Knowledge Management Specialist opportunity: Exceptional Stakeholder Management skills, with the ability to manage multiple relationships with stakeholders of all levels Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal. Excellent analytical, problem-solving, and decision-making skills Ability to work under pressure and handle multiple tasks and deadlines Here are some of the main responsibilities of the IT Knowledge Management Specialist role, based in Eastleigh: Develop a comprehensive knowledge management strategy aligned with Ageas IT goals Assist in the development and implementation of knowledge management policies and procedures within all areas of Ageas IT Review existing knowledge management tools, evaluating these against new tools in the market and aligning use of these tools with the defined strategy Manage the capture, maintenance, accessibility and relevance of technical documentation, service delivery knowledge, processes and policies within systems or organisational knowledge stores Manage and curate all other content aligned to the defined strategy within knowledge management systems. At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Flexible Working - Smart Working @ Ageas gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 31 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness. Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more... Benefits for Them - Partner Life Assurance and Critical Illness cover. Getting Around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops. Supporting you back to work - Return to work programme after maternity leave About Ageas: We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers. As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone. Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we're open to discussing flexible working, including full-time, part-time or job share arrangements. To find out more about Ageas, see About Us. Want to be part of a Winning Team? Come and join Ageas.
Job Title: Resource Analyst Contract Type: Full-Time, 9mnth Fixed Term Contract Salary Range: £28,000 - £42,000 dependant on experience Location: Eastleigh - Hybrid #SmartWorking Resource Analyst: Are you looking for a challenging and rewarding career in Project Management Office? Do you have the skills and experience in resource management to support the delivery of complex and strategic projects in the insurance sector? If so, we want to hear from you! As a Resource Analyst, you will provide support to our Resource and Scheduling Manager in the PMO, ensuring that our resource models underpin the Change Framework, processes, templates, comms and support any enhancements to the framework and delivery of projects. This role will support portfolio activity and enhance business resource management. Main Responsibilities as an Resource Analyst: To support a Resource and Scheduling Manager in adhering to the PMO standards, processes, controls and reporting deadlines. Be the first line of support for all resource queries to the wider project management team ensuring good awareness of the processes and adherence to resource management standards. Ensure the PPM tool is accurate at all times: Weekly Joiners, Transfers and Leavers report is reflected in the system. Any known absence in Transformation is reviewed weekly and changes made to the supply accordingly. Skills are reviewed regularly and are aligned to business expectations. Risks, issues and dependencies relating to resource are clearly articulated with mitigating actions in place by the PMs and proactively managed. Actuals are recorded by PMs correctly against projects and validated monthly. All indicative and project start dates are up to date and correctly drive the Portfolio scheduling. Analyse data and ensure an accurate view of the resource demand (number of FTE and specific skills required) to support the delivery of change initiatives and provide oversight to the Project Managers of any inconsistencies found. Monitor resource usage across IT and wider business, recommending actions or escalating ineffective use to Resource and Scheduling Manager. Validate capitalisation status against each idea/project and report Transformation Capitalisation to Finance monthly. Monitor the tracking and forecasting of project spend and highlight any projects resource overspent to Resource and Scheduling Manager. Work closely with the Resource and Scheduling Manager on developing Resource Management dedicated Sharepoint page and ensure the information published are relevant and up to date. Skills and experience you need as an Resource Analyst: Strong analytical background and excellent Microsoft Office skills, SharePoint and Power Bi skills. Highly numerate with good accuracy and attention to detail. Excellent at distilling complex data and information into clear conclusions and accessible reports. Previous experience of working in an IT Programme Office and/or Change Team. Sound knowledge and understanding of Project Management disciplines and controls. Experience of resource management in a rapidly changing environment. Good understanding of resource planning principles and practices. Extensive experience in reviewing and analysing complex data. Practical knowledge and configuration experience in PPM tools (preferably Planview). Strong attention to detail and accuracy. Good communicator with strong interpersonal skills which can be adapted for different stakeholder groups. Here are some of the benefits you can enjoy within the Resource Analyst role based in Eastleigh: At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Flexible Working - Smart Working @ Ageas gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness. Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family - Maternity/pregnant parent/primary adopter entitlement of 16 weeks' at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them - Partner Life Assurance and Critical Illness cover Getting Around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops. Supporting you back to work - Return to work programme after maternity leave About Ageas: We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers. As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone. Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we're open to discussing flexible working, including full-time, part-time or job share arrangements.