This is an inside IR35 contract, running through to the end of the year minimum.
You will be speaking to customers over the phone, you'll agree repayment plans, reduce potential risk and secure customer payments whilst working within the guidance of the FCA's Treating Customers Fairly Principle.
Balancing customer needs against commercial viability and company brand values, you'll also support management in change activities to enable process improvement and regulatory compliance.
Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services.
Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production.
Their aim is to play a dynamic and innovative role in shaping the face of mobility.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
The secret to our success?
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
Support all customer groups in UK and Ireland enabling delivery of lifecycle events, performance management, employee relations, rewards, talent management, learning, pay and reporting.
Role: HR Advisor/ Generalist
Purpose
To act as a trusted partner offering support across UK and Ireland on policy expertise and knowledge to support and educate leaders, managers, and associates on all P&O topics on the moments that matter from hire to retire.