Customer Service Advisor / Temporary / Coalville / Fully office based
The Customer Service Advisor is a key role within the business, acting as first point of contact for our customers, covering a range of queries from paying rent to reporting repairs, dealing with sensitive issues, treating each customer with respect and consideration.
No two days are the same, you will learn 'on the job' so there is no need for housing experience, but a background in contact centre work will help, along with a passion for Customer Service.
Our client supports primary and secondary care services, offering top-notch Dermatology, ENT, and Audiology services to patients referred from GP services and NHS Trusts.
Join a market-leading and forward-thinking community healthcare services provider in Leicestershire.
Experience working in a similar role, within social housing or homelessness - 3 years
The Housing Assessment Officer will be responsible for carrying out statutory duties under the Housing Act 1996 and the Homelessness Reduction act 2017.This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public.
We are seeking an experienced and enthusiastic Housing Assessment Officer to join our team in Leicestershire on a full-time temporary ongoing basis, with an initial contract period of 3 months.