For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too.
This role is extremely rewarding as you can assist customers with a simple query or be required to handle a more complex situation to help find a suitable solution to support their financial difficulties, whilst protecting their information through our GDPR and data protection guidelines.
This is a 12 month FTC opportunity to support our Operations team on the roll out of our internal FiBa project.
As a frontline Customer Service Advisor, you'll serve as the initial point of contact for all customer queries, ensuring a high level of service at all times.
Handling any issues / queries, whilst keeping internal systems up to date
We are excited to be recruiting for an opportunity with our local client, as they're looking individuals to join their Customer Service team.
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Duties
Dealing with a high volume of inbound and outbound calls.
SCUK, one of the UK's Leading Motor Finance companies are pleased to share that we are currently looking for a Customer Relations Advisor to join our busy Customer Service team, based in Redhill, Surrey.
In this interesting role you will be responsible for investigating complaints that have been received via written correspondence or that have been escalated from other departments, and ensuring a suitable resolution is achieved for both the customer, and the business.
You will be investigating complaints by liaising with internal departments, external parties and reviewing various pieces of evidence including call recordings.
You will work alongside two other HR Advisors and a HR Coordinator.
Join a global leading brand based in Chertsey to sit in the HR Business Partnering team, reporting to a Senior HR Business Partner who has overall responsibility.
Responsibilities of a HR Advisor
Report to Senior HR Business Partner in HR Business Partnering team.
We Do Group are delighted to be supporting a global engineering business in Woking, recruiting an Assistant Financial Accountant on a 3 to 6 month assignment.
After this point, the role may extend or there may be a permanent position available, if suitable for both parties.
The role is to cover a permanent employee relocating but due to a current hiring freeze must be replaced as an interim for an estimated 3-6 months.